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Liked · The location and the staff.
Did not like · Nothing!
Liked · The hotel is in the downtown area and convenient to all. It has a very unique and fun decor. The reception area was well organized, we were warmly greeted, our room was ready...no complaints.
Did not like · Ah...our room was on the very top level (hard to describe but probably 4 flights up). The stairs were steep and bringing luggage up there was a problem. If anybody has any issues at all with steps I would recommend that that was made clear when making a reservation.
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Liked · Hotel right down town. Lovely swimming pool and setting in a nice courtyard
Did not like · Bed a bit too hard for our liking. We would have liked a more interesting breakfast
Liked · Beautiful grounds, nice pool area. Loved the seating area outside each room. Garden courtyard was lovely. Excellent location. Had to pay extra for parking in their lot, but was worth it as parking in St Remy is very difficult!
Did not like · Pool was chilly
Liked · The location is wonderful. The garden and beautiful pool area are great and well maintained. The beds and bedlinen are very comfortable.
Did not like · The first room we had (Faust, first floor main hotel building) was extremely noisy and not very clean. Everything was a bit sticky and old inside the hallways and room. There are cow hides on the floor (which we find very unhygienic). The doors have automatic closers and in such an old building you hear every bang very loud! Ask for a room at the garden. The hotel is over-fragranced and too full with kitsch.
Liked · This was a very nice hotel in the center, close to everything!
Liked · Centrally located in St Rémy - lots of lovely restaurants within walking distant. Nice pool in courtyard garden
Did not like · Overpriced for quality of hotel Breakfast is optional extra at 15Euro per day per person and average quality - machine coffee; the same plate of apples put out on the table every day; and considering we were in France I’d have thought we could have counted on the pastries but they were often a little stale. Beware - customer parking is a hidden cost at 12Euro per day and hidden in fine print, they didn’t tell us when we arrived. Security was a concern - they didn’t take a scan of our passport or credit cards like hotels normally do. And we left our key behind the desk on the first evening...when we returned it was unmanned so we rang the bell...the man that appeared said if no one was there in future to go behind the desk and help ourselves...needless to say we didn’t leave our key there again! Biggest problem was the damp - we had a ground floor room over looking the garden. It smelt musty and felt damp. Our clothes in the wardrobe at the end of a five day stay smelt funny. Wouldn’t recommend the hotel.
Liked · Perfect location in the center of St Remy - yet with a garden and a pool to relax.